Frequently Asked Question
Find quick answers to common questions about our pots, plants, shipping, care tips, and services.
How can you help?
We’re here to support your plant journey — from picking the right pot to setting up a full garden space. Let us know what you need, and we’ll handle the rest.
What is a return policy?
Not satisfied with your purchase? You can return unused items within 7 days of delivery for a full refund or exchange. Items must be in original condition and packaging. Return shipping costs may apply.
What payment methods do you accept?
We accept all major payment methods including Visa, MasterCard, PayPal, Bank Transfer, and Cash on Delivery (COD) where available.
Do you sell gift cards?
Yes, we offer digital gift cards in various amounts — perfect for plant lovers! You can purchase and send them instantly for birthdays, holidays, or special occasions.
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We make it easy! Each pot listing includes size recommendations and ideal plant types. You can also reach out to our team for personalized suggestions based on your space and lighting.
Yes, most of our pots include built-in drainage holes to help prevent overwatering. Details are mentioned in each product description.
Orders are usually processed within 1–2 business days. Delivery typically takes 3–5 working days, depending on your location. You’ll receive tracking info as soon as your package ships.
